Reviews ( 245 )
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Mark Philpott11 Oct 2026 -
Tobe LiebertPack Mule worked me into their schedule quickly, and my move went smoothly. I would use them again.
08 Oct 2026 -
Cindy KnorrMy move was smooth, thanks to Jay, Andrew and Jacob. They came in, assessed what needed to done and went to work! It seemed to me, each had their own expertise. Appliances, Technical and Heavy furniture, while working as a team!! Way to go Guys!! I highly recommend!!
06 Oct 2026 -
Kelly McdanielsWe were in the relatively unique position of needing to move a museum. I did some research and saw the reviews for Pack Mule and how they could handle specialty moves like ours. Brandon came out for an estimate and to see if what we were asking was doable. He had a plan in place before he left. Every time I called with questions he was easy to get ahold of and happy to help. Day of the move he arrived on time with Dustin and Jeremiah and all of the supplies that they needed. All three guys were professional and very capable. They got the job done quickly but without rushing and while taking very good care of several more challenging, antique pieces. I've had the opportunity to work with lots of moving companies over the years and Pack Mule is hands down the best I've ever worked with! Highly recommend!
22 Sep 2026 -
Liz StaabGreat movers. Professional, well organized, very accommodating. An excellent experience.
20 Sep 2026 -
Melissa HaverstockTy, Jay, Dustin, Jacob, and Ian were the dream team of movers! Each of these men were so respectful, careful, cooperative, and hard working! This was my first time using Pack Mule and I wouldn’t hesitate to use them in the future! It was a great experience…I would definitely recommend!
16 Sep 2026 -
Jared FindlaterTy + Jay were fantastic. They were friendly, but worked very quickly and efficiently. We have a 7 month old and they were very accommodating of her nap schedule. It was our first time using movers and were very impressed with them! Great crew!
07 Sep 2026 -
Seif YusufProfessional, friendly, easy to use Service. Answered all of my questions, and packed up and delivered my items very quickly.
25 Aug 2026 -
Kristin DowdyPack Mule Moving was truly one of the best moving experiences I have ever had, and I have moved many times. Brandon (the owner) was exceptionally communicative and helpful, and he answered every single time that we called. Brandon came to our apartment and did an assessment of what was needed for our move. The day of the move, the team of four (Jeremiah, Andrew, Dustin, and Alain) arrived on time and got straight to work. They were very punctual, respectful, careful, hard-working, communicative, polite, and they were all around a great moving team. The team knew how to work together effectively. I could tell this team was well-trained and each person had a specific role that made the day run smoothly, which was beneficial as we had a TON of stuff and were moving from a third-floor apartment. The team took a very short lunch break, but they were there to work and never lollygagged. Jeremiah and Andrew from the original team drove the 9 hours and moved everything into my new place. They were again timely and very communicative about their arrival. In addition to their care for my personal belongings, they took the time to ensure the furniture was placed exactly where I wanted and even let me try a few different configurations in the bedroom. They were GREAT guys and I enjoyed having conversations with them throughout the move process. They were very personable and while the whole team was fantastic, they were clearly the team leaders. Some of Pack Mule Movers biggest strengths include their disassembly and reassembly of furniture items. I am VERY type A person and have never trusted movers to take apart furniture, then store/transport tiny screws, and put furniture items back together. I quickly realized Jeremiah’s system was very organized. He knew exactly where everything was whenever it came to reassembly at the new location. It was amazingly STRESS FREE on my end. There are three miniscule inconveniences that I faced throughout the move. The biggest downside was to avoid an additional fee, payment was limited to apps (Zelle, Cashapp, and Venmo). This made it harder for me to navigate; however, Brandon was very understanding with the issues I had making the deposit. The second challenge was how fast the moving team departed to get to my new place. Traveling 9 hours by myself was difficult in the time they proposed; however, they were very flexible, and we worked out an alternate timeline that allowed me to get some sleep. The final small unfortunate issue was the front glass pane on my curio was cracked during transit; however, Brandon offered a very fair refund for me to have the glass repaired. All of my other belongings arrived in great condition. All in all, I have dealt with many terrible movers, but that was not my experience with Pack Mule Moving and I would absolutely use them again. They may be more expensive than other movers in the area, but they are absolutely worth the extra cost.
14 Aug 2026 -
Marie PruittI've moved out-of-state three times in my life, and my most recent move with Pack Mule was by far the easiest, most stress-free move of my life. Brandon, the owner, and his team were kind, communicative, careful with my items, and on-time with pick up and delivery. I'd hire them again in a heartbeat.
02 Aug 2026 -
Theresamarie WashaThe moving team arrived on time, easy to work with and extremely helpful in loading our belongings into a POD. Very grateful for this service!
29 Jul 2026 -
Christian H.My moving team was very courteous and careful for my in town move. I highly recommend PackMule
21 Jul 2026 -
Karen MantoothThey were on time and helpful with anything I needed! Really appreciate the help!
21 Jul 2026 -
Sharon SPack Mule was fantastic! They gave me a reasonable quote and worked with me (from 4 hours away) for a date within a week’s notice. Moving day, Ty and Alain were right on time, were so nice and friendly, worked efficiently, and were so careful with the furniture. They were a great team, and they were awesome to work with because they were so knowledgeable about their job. Ty gave wonderful suggestions for maximizing the space to place the furniture when we asked for advice. They went the extra mile for us, even making sure that the reassembly of some furniture was done correctly. They even put the sheets and comforter back on the beds! They were very professional, and they were so energetic and enthusiastic that it made the move less stressful. We cannot thank them and Pack Mule enough for everything!
19 Jul 2026 -
Sharon S.Pack Mule was fantastic! They gave me a reasonable quote and worked with me (from 4 hours away) for a date within a week’s notice. Moving day, Ty and Alain were right on time, were so nice and friendly, worked efficiently, and were so careful with the furniture. They were a great team, and they were awesome to work with because they were so knowledgeable about their job. Ty gave wonderful suggestions for maximizing the space to place the furniture when we asked for advice. They went the extra mile for us, even making sure that the reassembly of some furniture was done correctly. They even put the sheets and comforter back on the beds! They were very professional, and they were so energetic and enthusiastic that it made the move less stressful. We cannot thank them and Pack Mule enough for everything!
19 Jul 2026 -
Sandy RobisonPack Mule was amazing. I was left with no show movers and they came through in an emergency and finished my move. Jeremiah and Ty were friendly and courteous, just awesome. Can't say enough good things. Thank you.
16 Jul 2026 -
Rose AmrheinWe used Pack Mule for our move from Lousiville to Ohio and they were wonderful. The guys took great care with all of our furniture and everything arrived in great condition. No other company we have used in the past compares. Great prices too!
11 Jul 2026 -
Sammy StillsThis is the best moving company, ever! They go way beyond any others I have used in the past! I highly recommend Pack Mule Moving!
08 Jul 2026 -
Zina LukjanOn the hottest day ever, they were prompt, professional, polite and on point! Ty and the two others (names?) were careful with contents and both homes. I wish they would come back and do the unpacking, too.
04 Jul 2026 -
DanthebradBest experience ive had with movers, 100% would recommend
03 Jul 2026
No issues whatsoever.